Frequently Asked Questions

Got burning questions? We’ve got the answers.

Gift cards and coupon codes work the same way.

  • Enter your code into the Coupon code box and tap Apply Coupon.
  • If you have more than one code, simply repeat the process.

When you’re done, close this box to return to the checkout to finalise your purchase.

If you experiencing any issues redeeming your codes, please contact us.

We’re always happy to help – message Hels on 0457 433 977 or shoot us an email via our Contact page and we’ll get back to you just as soon as we can.

Fortunately, the Yarra Valley is rather famous for its gin, cider and beer too! Your tour booking form gives you the options to include different types of tastings, and we provide great soft drinks for any non-drinkers in your group.

We can take up to 10 people if you book both vans (6+4).

If you have more than 10 people, our friends over at Yarra Valley Touring can take up to 25 people (people only – no dogs unfortunately).

Call Craig on 0433 757 857 or jump on their website.

We have great relationships with the dog-friendly cellar doors we visit on our tours, and they are happy for us to bring up to 2 dogs, on lead, so that we don’t overwhelm the smaller cellar doors by arriving with lots of dogs.

We are aware that not everyone visiting the wineries is necessarily comfortable around dogs.

Gift cards and coupon codes (including promotion or discount codes) are applied at the checkout and work the same way.

  • Enter your code into the Coupon code box and tap Apply Coupon.
  • If you have more than one code, simply repeat the process.

When you’re done, close the coupon box to return to checkout and finalise your purchase.

If you have any questions or experience issues redeeming your codes, please contact us.

Yes, we offer a VIP door-to-door service within 75kms from Healesville.  We can’t have you tasting wine and then having to drive a car somewhere!  There is no pick up fee if we collect you from within the Yarra Valley and our website calculates your pick up fee for you when you enter your pick up address.

Yes – we 100% do.  We want everyone to enjoy every aspect of their tour fully and use an external caterer and cafes/restaurants who are more than happy to cater to any dietary requirements you may have (eg allergies, vegans, vegetarians, etc).

No – not at all. Our tours are all about what works for you, whether you’re a solo traveller, a couple, bringing your parents, your mates, your kids and/or your dog.

Sure thing – Check out our Gift Cards page – there’s something for every occasion and budget.

Of course, because this tour is just for you, so we can start at a time that suits you.

No – our tours are private so it is just your group.

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