Frequently Asked Questions
Got burning questions? We’ve got the answers.
No – our tours are private so it is just your group.
We offer 3 different tours:
- Half Day Tour – Mondays to Thursdays
- Full Day Tour – Any Day
- Degustation Tour – Thursdays to Sundays
You can find out more about each tour on our Tour Options page.
You surely can – you can buy a voucher for a specific amount or for a tour, here’s the link > Gift Vouchers
We totally get that these are peculiar and uncertain times we’re living through and we want you to feel confident when booking your tour, that if you have to cancel due to COVID or restrictions, we will offer you a full refund, or move your tour to a new date at no cost to you.
You can read our full COVID Policy and our Booking Terms & Conditions.
Yes, as fortunately the Yarra Valley is rather famous for its gin, cider and beer too! So on your booking form you can tick a box saying what else you’d like to try on your tour and we’ll work it into the itinerary for you.
Of course, because this tour is just for you, so we can start at a time that suits you.
Our wine tours are all about you exploring the Yarra Valley and trying new experiences. You don’t have to know anything about wine or drink it very often to enjoy a tour with us, as we tailor it just for you. When you book, you’ll answer a series of questions which help us put together a great personalised itinerary – so if you have any comments for us that you think will help us in our planning, let us know on your booking form.
Yes – we 100% do. We want everyone to enjoy every aspect of their tour fully and use an external caterer and cafes/restaurants who are more than happy to cater to any dietary requirements you may have.
You can bring up to 2 dogs on tour who either live together or have socialised together often, as they will be travelling in the van together. We get asked all the time if people can bring 3 or 4 dogs on tour, but we don’t have the space in the vehicles, and we can’t handle that many dogs safely. Also, we want to ensure we don’t ‘take over’ at cellar doors when we arrive, so this is the agreement we have in place with the cellar doors we visit.
Yes, our 4-seater van has a spacious ‘dog area’ which comfortably accommodates 2 large dogs. However, our 7 seater van has a much smaller ‘dog area’ which only comfortably accommodates 2 small dogs.
Yes, we offer a door-to-door service up to 75kms from Healesville. Our booking form calculates your pick up fee for you when you enter your pick up address.
Outside the Yarra Valley and up to 75kms from Healesville: $82.50 – $275.00
We have two vehicles – one seats a maximum of 7 passengers, the other seats up to 4.
Yes, we offer a VIP door-to-door service within 75kms from Healesville. We can’t have you tasting wine and then having to drive a car somewhere! There is no pick up fee if we collect you from within the Yarra Valley and our website calculates your pick up fee for you when you enter your pick up address.
We’re always happy to help – so do give Jeff a call on 0488 046 993 or shoot us an email via our Contact page and we’ll get back to you just as soon as we can.
