Exclusively for

REPEAT OFFENDERS

1. INTRODUCTION
These are the Terms & Conditions under which you book your tour with Pooches and Pinot. Once you have paid for your tour, you become bound by these Booking and Tour Terms & Conditions, so please read them carefully.

2. DEFINITIONS
Us, we or our means Pooches and Pinot and/or its employees.
Participant, you or your refers to any person named in the booking or in attendance on a tour.
Dog, pet or animal means any animal either participating in the tour or any animal in a public place which is visited during the tour.
Terms & Conditions means this document.

3. BOOKING
a) In paying for your tour, you represent that you have authority from all participants in your booking to accept these Terms & Conditions on their behalf and that all participants in your tour are fully vaccinated/medically exempt. Parents/Legal guardians accept these Terms & Conditions on behalf of their children. Once Pooches and Pinot receive payment for a booking, a legally binding agreement, based on these Terms & Conditions, becomes effective between all participants in the booking.
b) Full payment is required at the time of booking.
c) A booking, and payments on a booking, can only be made by a person aged 18 years or over.

4. CANCELLATIONS & REFUNDS

Cancelling tour due to change in circumstances or change of mind:
No refund, however a credit note may be given and transferred to a friend
Change tour date - 14 days or more:
$50 admin fee
Change tour date - 14 days or less:
$100 admin
Change number of people - 14 days or less:
$100 admin fee

5. VEHICLE & ITINERARY CHANGES
a) Many factors may affect our ability to deliver a specific itinerary. These include pandemic restrictions/directives, weather, mechanical difficulties, venue closures or other unforeseen circumstances. We agree to use all reasonable endeavours to provide your tour in accordance with our itinerary, however, we do not guarantee itineraries and they do not form part of your contract with us.
b) We reserve the right to reschedule any parts of the tour itinerary or provide a refund at our discretion.

8. PHOTOS, VIDEOS AND AUTHORISATION
a) You authorise that we may use and reproduce any photos or videos of you and/or your dog taken on the tour for the purposes of promotion, on our website, social media sites, other sites, media such as TV and/or any marketing material published by us.
b) Should you not wish to be photographed or filmed during the tour, you must notify us prior to the commencement of the tour.

9. PRIVACY
We acknowledge that all personal information you provide to us will only be used for the purposes of processing your booking and tour and will not be released to any third party without your prior consent.

10. COVID SAFETY
Guests are required to advise us if they experience COVID-19 symptoms in the days prior to or on the day of their tour. We will happily re-book your tour, at no cost, to a future date.