Frequently Asked Questions

Frequently Asked Questions2025-10-21T14:28:40+11:00

Got burning questions? We’ve got the answers.

I have a question that you haven’t answered here. Can I speak to someone?2025-09-04T15:48:38+10:00

We’re always happy to help – message Hels on 0457 433 977 or shoot us an email via our Contact page and we’ll get back to you just as soon as we can.

I don’t really drink much wine. Will I still enjoy your tours?2025-09-04T15:45:07+10:00

Fortunately, the Yarra Valley is rather famous for its gin, cider and beer too! Your tour booking form gives you the options to include different types of tastings, and we provide great soft drinks for any non-drinkers in your group.

How many dogs can I bring on my wine tour?2025-10-14T20:25:37+11:00

We have great relationships with the dog-friendly cellar doors we visit on our tours, and they are happy for us to bring up to 2 dogs, on lead, so that we don’t overwhelm the smaller cellar doors by arriving with lots of dogs.

We are aware that not everyone visiting the wineries is necessarily comfortable around dogs.

Do you collect us and drop us back home again after the tour?2025-08-25T18:12:58+10:00

Yes, we offer a VIP door-to-door service within 75kms from Healesville.  We can’t have you tasting wine and then having to drive a car somewhere!  There is no pick up fee if we collect you from within the Yarra Valley and our website calculates your pick up fee for you when you enter your pick up address.

Do you cater for people with dietary requirements2025-08-25T18:30:04+10:00

Yes – we 100% do.  We want everyone to enjoy every aspect of their tour fully and use an external caterer and cafes/restaurants who are more than happy to cater to any dietary requirements you may have (eg allergies, vegans, vegetarians, etc).

Do I have to have a dog to do one of your tours?2025-09-04T15:50:09+10:00

No – not at all. Our tours are all about what works for you, whether you’re a solo traveller, a couple, bringing your parents, your mates, your kids and/or your dog.

Can I buy a gift voucher for a tour?2025-09-09T17:28:20+10:00

Sure thing – Check out our Gift Cards page – there’s something for every occasion and budget.

Are you flexible about what time the tour starts?2025-08-25T18:33:41+10:00

Of course, because this tour is just for you, so we can start at a time that suits you.

Are there other people on the tour with us?2025-08-25T18:39:07+10:00

No – our tours are private so it is just your group.

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